Shipping & Returns

Return Policies 

Ingrid's Gifts is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:

• Shipping is non-refundable*
• A $5 Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
• Returns are accepted only on items with a minimum purchase price of $15.

*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund

Shipping Policies 

Shipping to and from Ingrid's Gifts is at the customer's expense and varies according to weight, size, shipping type and location. Orders are usually shipped within two business days but in certain circumstances it can take up to four business days. Be aware that when selecting shipment option at checkout, such as two day shipment, the package will arrive two days from day of shipment, not from the day of the order.